Return & Refund Policy

Due to the nature of our handcrafted personal-care products, we do not accept returns or exchanges.

Refunds

Refunds are not guaranteed and are handled on a case-by-case basis.
If there is a problem with your order (damaged, missing, incorrect item), please contact us within 72 hours of delivery with:

  • Your order number

  • Photos of the issue

  • A description of the problem

We will do our best to make things right.

Cancellations

Orders cannot be canceled once they have begun processing.

Non-Returnable Items

  • Used or opened products

  • Sale items

  • Bundles

  • Custom orders

Your satisfaction matters to us deeply, and we always approach concerns with care and fairness.